faq1. How does Baby Elephant Ears work? 2. What ages benefit most from Baby Elephant Ears? 3. How does Baby Elephant Ears work with my child’s car seat? 4. Carseat safety resources 5. Can I wash my Baby Elephant Ears? 6. What does ethically manufactured mean? 7. What is your Return Policy? 8. Do you accept Special Orders? 9. What is your Shipping Policy? 10. Contact Us How does Baby Elephant Ears work? By simply placing the pillow behind your baby’s head and pulling the bottom of the Baby Elephant Ear lobes snugly under your baby’s chin, you will give your baby superior head/neck support and encourage healthy, strong posture development. Take it with you wherever you go and repeat steps above! What ages benefit most from Baby Elephant Ears? Baby Elephant Ears were designed to best support the 0-2 year old cranial-spinal developmental stages. However, Baby Elephant Ears can and should be used as long as it fits the child safely & securely. If you have questions about a special needs child or a custom order, please contact us. We’d love to help. How does Baby Elephant Ears work with my child’s car seat? Baby Elephant Ears does not attach to the carseat or harness and is intended to be place behind your baby’s head once she/he has been fastened securely and properly into the seat. Please refer to manufacturer’s instructions and any applicable local/state laws, if need be. Many of the warnings against aftermarket products pertain to supports and accessories that attach to the carseat in some way and could potentially alter the fit of the harness/straps or interfere with how the seat functions. According to the several carseat safety sources, a rolled towel or small blanket is suggested as a head support for your baby. We think we can do better than that with Baby Elephant Ears – safely and in style. Carseat safety resources: Buckle Up Kids! Brochure - MN Child Passenger Safety Program http://www.car-safety.org/ http://www.buckleupkids.state.mn.us http://www.carseatsmadesimple.org Can I wash my Baby Elephant Ears? Absolutely! You don’t think a mom of 4 would develop, let alone use, a product that wasn’t fully washable, do you? Machine wash cold and warm dry is recommended. Do not bleach. What does ethically manufactured mean? Sometimes as parents, we want our purchases to mean something. Baby Elephant Ears is a product to fill a specific need for you as a parent; we wanted Baby Elephant Ears to do more than that. Finding a local manufacturer was a big part of that. We have teamed up with Project Regina – a vocational training program for refugee and immigrant women based in Minneapolis, MN. Through classes and hands-on experience, the women of Project Regina develop and perfect textile skills to support their families who are resettling here in the United States. Local manufacturing also reduces the cost and negative impacts of shipping and transporting and also ensures regular and thorough quality assurance checks are done. Baby Elephant Ears is not made by machines; real live loving care is put into our products – whether by the women of Project Regina or Alicia, the creator, sitting around the living room stuffing and sewing with her sisters and Mom. Baby Elephant Ears is committed to eco-conscious business –
All items returned or exchanged must be in their original, un-used condition. Returns in their original condition will be credited as the purchase price minus shipping. Unfortunately, we cannot accept returns on items that have been washed or used. If items are not in their original condition, we cannot accept them and we will ask you to pay for the item(s) to be shipped back to you.
Contact Us: Please email if you have any other questions or feedback. We would be glad to hear from you! |
